We offer a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, please contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout process is secure and encrypted for your peace of mind.

If you need to make changes or cancel your order, please email us at mapachepedritope@gmail.com within 12 hours of purchase. Once an order has been processed, it may no longer be possible to modify it.

We currently ship to all of Spain (including the Balearic Islands, Canary Islands, Ceuta, and Melilla) and other European Union countries. International shipping costs and delivery times are calculated during the purchase process.

Orders are prepared within 1-2 business days. In mainland Spain, delivery usually takes between 2 and 4 business days; in the Balearic Islands, Canary Islands, Ceuta and Melilla, between 4 and 7 business days; and to other EU countries, between 5 and 10 business days.

Yes! We offer free shipping on all orders over €50. For orders under that amount, standard shipping charges apply.

Of course. Once your order has shipped, you will receive a tracking number by email so you can track your package on the carrier's website.

Yes, our electronic bathroom products are IPX water-resistance certified for safe use in humid environments. Even so, we recommend following the use and care instructions included with each product to ensure proper functioning and greater durability.